Refund and Cancellation Policy

The Free plan does not require a subscription payment. Usage limits displayed in the app may apply.

You may cancel a paid subscription at any time through the Manage Billing button in your dashboard, which opens Stripe's billing portal. Cancellation stops future automatic renewals.

Unless the checkout screen or applicable law states otherwise, paid access continues through the end of the current billing period. Deleting the app, ceasing use, or deleting saved sessions does not by itself cancel a subscription.

Subscription charges are generally non-refundable, and we do not normally provide prorated refunds or credits for unused time in a billing period.

We may approve a refund at our discretion for duplicate charges, verified billing errors, unauthorized transactions reported promptly, or exceptional circumstances. Refunds will also be provided when required by applicable law.

Email pacebymedlock@gmail.com as soon as possible. Include the account email, charge date, amount, and a short explanation. Do not send full card numbers or passwords.

Approved refunds are returned through Stripe to the original payment method. Processing time after approval depends on Stripe, the card network, and your financial institution.

Future price or feature changes will be disclosed before they affect a later renewal where required. Cancel before the next renewal if you do not want to continue under an announced change.